Job Summary:

This position will report directly to the Learning Commons Operations Coordinator and work closely with both the Operations Coordinator and the Director of Academic Support and Learning Assistance daily. Primary responsibilities of this position include management, reporting, and auditing of Learning Commons student contact data; management of employee records; hiring management of all department PT and student positions; and development and facilitation of operations training material. The Data and Records Coordinator will be expected to provide internal customer service to all Learning Commons employees as well as administrative assistance to the Learning Commons Administration team. They will assist in the accomplishment and implementation of department goals, initiatives, and projects, and will serve as backup for the Operations Coordinator as needed, including taking on LCC Program Safety Management responsibilities.

The Data and Records Specialist must be able to manage multiple deadlines in a fast-paced, dynamic work environment with a sense of urgency and proficiency, and handle challenging situations with grace and tact. When managing sensitive and confidential matters, they must do so with integrity and demonstration of ethical standards of conduct at all times. As a member of the Learning Commons team, they will be an ambassador for the Learning Commons and will be expected to create a welcoming and inclusive environment for everyone. They must demonstrate a commitment to the diversity of a multi-cultural population and work effectively in a team-based environment, seeking continuous improvement and adherence to the community college philosophy.

Regular on campus presence is expected for all LCC employment. Any flexible work schedules and/or hybrid work schedules approved by the College are subject to change based on the needs of the LCC community.

Final candidates will be subject to a criminal background check as part of the employment process.

Required Qualifications:

Associate’s degree from a regionally accredited institution of higher education, OR the equivalent combination of education and/or relevant work experience

Experience in data management and analysis in Microsoft Excel

Proficiency in Microsoft Office Suite software: Word, Outlook, PowerPoint, Access, etc.

Demonstrated relevant work experience

Effective and proficient written communication skills

Demonstrated leadership skills (e.g. management, administration, coaching, training, etc.)

Preferred Qualifications:

Bachelor’s with work experience in the field of Computer Information Technology or a related field, OR Master’s degree from a regionally accredited institution of higher education in Computer Information Technology or related field, OR an equivalent combination of education and work experience

Experience working in Higher Education environment

Experience using College software (e.g. Banner, D2L, and Argos)

Experience working with diverse populations

Lansing Community College prohibits sex discrimination in any educational program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at lcc.edu/consumer-information/equal.html.